Support Request

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01 Your details

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02 The issue

Category

Priority

Low General question, no rush Normal Something isn't working as expected High Blocking part of my work Urgent Production is down Request Suggest a new feature or change

Summary

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Description

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03 Additional details

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Before you submit

Include the exact error message, if there is one.
Attach a screenshot or screen recording.
List the steps that lead to the problem.
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Target response times

Urgent: 1 business hour
High: 4 business hours
Normal: 1 business day
Low: 2 business days
Request: 3 business days

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